Return Policies

The customer has the right to return within 7 working days from the arrival of the shipment to him.

  It is not accepted to return or return outside or without the outer cover.

The return process takes between 7 to 14 working days.

The customer bears the shipping costs in the event of a refund and the value is (28).

Return costs in an expired or an expired case.

It is required that the item to be returned is in the same condition when purchased, unused and in its original return envelope.

When a return is requested regarding the shipping cost (28) riyals inclusive of value tax from the amount of the customer’s invoice amount, the amounts will be refunded to the regular customer upon payment.

How to complete the return process to MOBCO:

Send a message to the e-mail [email protected] to request the return, the millennium or the millennium of the request, and the mother of the products you want to return with mentioning the reason and pictures of the products in their original condition.

A customer service representative will contact you to confirm your return request.

The customer service representative will then send a bill of lading to your e-mail or via WhatsApp customer service in order to attach it to the return request.

Please go to the nearest Mobco merchandise sales company.

Then, a return is made to the customer through the checkout process, and the process can take up to 15 to 21 business days.